April 2013 BRAVO Award
Scott Mikalaitis grew up in Hilltown. After graduating from Pennridge High School, he attended Bucks County Community College. He later went to Michigan State University, where he graduated with a degree in Criminal Justice. Scott joined the New Britain Township Police Department and spent 20 years as a police officer. He was in charge of the DARE program, educating school children about the dangers of drugs. Scott then spent six years as Crime Prevention Coordinator for the township before retiring in 2008.
Scott joined Doylestown Hospital in August 2008 as a security officer. His job is to protect the hospital, its employees, patients and visitors. He and the security team respond to all hospital alarms, falls, any type of crime, problems with elevators, and more. What Scott enjoys most about his job is "helping people." "I know for most people, the hospital can be a stressful place," he says. "I try to make the experience a little better for them. I try to be a calming influence for them."
Doylestown Hospital Director of Security Steve White has known Scott for 30 years. "Scott is the type of guy that, when he responds to a fall, he gets down on the floor and talks to the person. He interacts with people.
The thing about public safety personnel is that sometimes people view them as not necessarily accessible. Too often they're looked at as cold. One of the remarkable things about this hospital is that security officers engage people, they are friendly and approachable. They are here to help people. That's Scott to a tee. He has a friendly nature, great job ethic and is willing to help other security officers. Scott is more than willing to not only do his job, but also help everybody else. He is an important part of a team that keeps Doylestown Hospital a friendly, open and safe place."
Scott's wife, Marcy Mikalaitis, is clinical manager of the CVICU/IVU at Doylestown Hospital. Scott says he really enjoys working here in a friendly environment. "It's like one big family," he says. "Everybody's here to help the people."
Scott and Marcy live in Hilltown with their beagle, Georgia. Scott enjoys travelling and tending to his flower and vegetable gardens. He also likes to hunt and fish. Scott often volunteers at his church, Good Shepherd Church in Hilltown, where he serves on the church vestry and is head of the property committee.
Congratulations to an exceptional Associate!